The room had an electric kettle, a microwave oven, central heating, and a bath.

All staff were good.

Really enjoyed pretty much everything, no complaints. Having kitchen was a bonus.

The apartment provided ample space for my toddler to move around comfortably. It was great not having to worry about cramped quarters. the location was key - conveniently situated near various attractions and amenities, making it easy to explore the city. Another advantage was the ease of check-in and check-out process, which allowed for a hassle-free experience.

The dishwasher was broken, which caused inconvenience and added work to our routine. the bed and shower were also in disrepair, making for an uncomfortable stay.

Excellent space for my toddler to roam around freely, it felt like a mini adventure park just for her.

Oh, where do I start? Broken dishwasher, bed, and shower.

This place was absolutely mind-blowing! The room was so spacious that it had plenty of room for my toddler to run around and play freely. The free Wi-Fi was super handy, and the off-site car park made it convenient for us to bring our vehicle. The in-room amenities like the dryer, electric kettle, and cookware were incredibly useful. We enjoyed watching our favorite shows on the flat-screen TV, and the lift made it easy to move around. The express check-in/-out was a time-saver, and the fact that pets were allowed was a huge plus. Plus, the no-smoking policy on site was great for keeping the air fresh and clean. our stay here was fantastic!

The apartment offered a spacious environment, which was great for my toddler to move around and play. the location was very convenient, making it easy to explore the surrounding area. the apartment also had all the necessary amenities for a comfortable stay.

the option to move out at 6.20pm on a Saturday night, especially during a bank holiday, was not ideal, especially with a sleeping toddler.

I keep coming back to this place because it's perfect for me. Free Wi-Fi, off-site parking, and an electric kettle are all I need. The staff even helped me with taxi tips on my first stay. Can't wait to come back this weekend!

The hotel had a spacious database with plenty of room for our toddler to move around. We were able to relax and enjoy our time knowing that our little one had enough space to play.

We felt truly spoiled during our stay at Cloud9Sa. We have no complaints whatsoever.

Spacious rooms with enough room for a toddler to move around easily. Good location, close to amenities. Friendly staff and helpful service. Comfortable beds and clean facilities. Nice ambiance and overall enjoyable stay.

The location here is fantastic, just a 10-minute drive from Thorpe Park Resort.

This place was seriously mind-blowing! The space they had for my toddler to run around was incredible. The free Wi-Fi in the rooms was super convenient, and the off-site car park made it a breeze to get around. The dryer and electric kettle in the room were a lifesaver, and they even provided cookware and kitchen utensils for those nights when we wanted to cook. The flat-screen TV kept us entertained, and the lift made it easy to get to our room. The express check-in/-out was a nice touch, and the fact that they allowed pets was a huge bonus. Plus, the no smoking policy was a breath of fresh air. We had the best time here and can't wait to come back!

The location of this place is great, being close to public transport and the train station. It's also conveniently located near theme parks.

Good for families with young children; spacious rooms allowed our toddler to move around freely. Pleasant atmosphere and accommodating staff. Convenient location for exploring the area. a comfortable stay.

i had a lovely stay at cloud9sa at the charles in chertsey. the space in the database was perfect for my toddler to move around freely. we didn't feel cramped or restricted at all. it made our trip so much more enjoyable.

Nothing to complain about, it was absolutely perfect! 😊

I had a spacious room that allowed my toddler to move around freely. Although there were some maintenance issues, the staff was accommodating and tried their best to address them. I'll recommend this hotel for its family-friendly atmosphere.